![]() Two of the things our company values the most are communication and unity which requires talking about and listening to feedback no matter how positive or negative it might be. Simon has more than a decade’s worth of experience in eCommerce, marketing, and entrepreneurship. Simon Elkjær, Chief Marketing Officer of avXperten, home of Denmark’s most affordable electronics. Feel free to contact us if you can share a better explanation(s). We would like to underline that definitions for Negative feedback and Negative feedback culture were generated by us after the research. Negative feedback culture – set of well-established practices, procedures dedicated to sharing and getting information about actions or inactions impacted the performance in a negative or in a non-improvemental way.Negative feedback – information about actions or inactions impacted the performance in a negative or in a non-improvemental way delivered to someone.Positive feedback is not the subject of research, but experts mention it many times. ![]() Here is one more great definition of positive feedback: communication that recognizes another’s strengths, achievements or successes. Positive feedback – feedback that tends to magnify a process or increase its output, according to Merriam-Webster dictionary.Feedback – information about actions returned to the source of the actions, according to Wikipedia.To simplify the reading, we divided the negative feedback culture and practices into regions.Īny research should start with some basics and explanation of terms, shouldn’t it? Well, let’s make sure we have the same understanding of the basics of what the research will be about: In the research below you will find complete versions of these and other responses full of details provided by other business professionals. Is it customary at your place of work or in your country to express negative feedback, to managers, as well as all the other team members, and if so, what are the best ways to express negative feedback, do you have any agreed procedure for this?Īnyway, speakers were not limited with these questions and could provide answers in a free narrative form.Is it prohibited or strongly encouraged?.What is the attitude to negative feedback in your country or company?.We asked business leaders to answer the following questions: Instead, we have interviewed more than 100 business professionals all over the world who provided us with valuable, insightful inputs. Let’s have a look at what experienced business executives think about this problem and how they deal with negative feedback.įor the research we have not just googled some info and negative feedback practices by regions. At the same time, ignored or unsaid negative feedback can lead to problems in business. This might lead to conflicts, misunderstanding, wrong conclusions, in more rare cases in more rare cases – to employees’ burnout or even dismissal. Surely, the first reaction of a person is to argue, object, disagree with the negative feedback just heard. The situation is that there is a problem regarding negative feedback: when someone is hearing negative feedback, it is perceived personally by default. ![]() Well, it is commonly understood that people are always OK getting and delivering positive feedback, but what about negative one? How to let a colleague know bad news? Is negative feedback prohibited or maybe there are some set of procedures and forms to share it? Code Inspiration team carries out negative feedback research and is happy to share the results with you. Yulia Koroleva on Forbes Business Development council.įor the past several weeks we have been doing research on Negative feedback culture all over the world. The research accompanies the short aggregated results published by our CBDO Ms. Negative feedback: 100 business professionals share insights
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